Terms & Conditions
1. Introduction
Welcome to ASADOR ( ZACHS FOODS LIMITED). By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use this website.
2. Company Information
ASADOR, (ZACHS FOODS LIMITED) 1 Victoria House, Haddington Road, Dublin 4, Ireland
Email: reception@asador.ie
Website: asador.ie3. Use of the Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.
You must not:
- Use the website for fraudulent purposes
- Attempt to gain unauthorised access to the website or servers
- Upload or transmit harmful code or viruses
- Reproduce or exploit website content without permission
4. Reservations and Bookings
Bookings made through this website or any third-party booking platform are subject to availability.
We reserve the right to:
- Refuse or cancel reservations
- Amend booking times where necessary
- Request card details to secure bookings
- Apply cancellation or no-show fees where communicated at the time of booking
Customers are responsible for ensuring all booking details are correct.
5. Gift Vouchers
Where gift vouchers are offered:
- Gift vouchers are non-refundable unless required by law
- Vouchers cannot be exchanged for cash
- Expiry dates may apply
- Lost or stolen vouchers may not be replaced
6. Menus and Pricing
All menus, pricing and availability displayed on the website are subject to change without notice.
We make reasonable efforts to ensure pricing accuracy but reserve the right to correct any errors.
7. Food Allergies and Dietary Requirements
Customers should inform staff of any allergies or dietary requirements before ordering.
While we take reasonable precautions, we cannot guarantee that dishes are completely free from allergens due to shared preparation and cooking areas.
8. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the content, policies or practices of third-party websites.
9. Limitation of Liability
To the fullest extent permitted by law, ASADOR shall not be liable for:
- Any indirect or consequential losses
- Loss of data or profits
- Website interruptions or technical issues
- Reliance placed on website content
Nothing in these terms excludes liability that cannot legally be excluded under Irish law.
Refund Policy
1. Restaurant Services
ASADOR aims to provide high-quality food and service at all times.
If you experience an issue during your visit, please notify a member of staff immediately so we can attempt to resolve the matter promptly.
2. Booking Deposits
Where booking deposits are required:
- Deposits may be refundable if cancellation is made within the cancellation period communicated at the time of booking
- Late cancellations or no-shows may result in loss of deposit
- Group bookings may be subject to separate cancellation terms
3. Gift Vouchers
Gift vouchers are generally non-refundable and cannot be redeemed for cash unless required by applicable law.
4. Online Purchases
Where products or vouchers are purchased online:
- Refund requests should be submitted by email to reception@asador.ie
- Approved refunds will be processed using the original payment method where possible
- Processing times may vary depending on payment provider timelines
5. Incorrect Charges
If you believe you have been charged incorrectly, please contact us as soon as possible with:
- Your booking reference
- Receipt or proof of purchase
- Details of the issue
We will investigate and respond within a reasonable timeframe.
6. Contact
For refund queries, please contact:
Email: reception@asador.ie Website: asador.ie
Privacy Policy
1. Introduction
ASADOR respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use and protect your information when you use our website, contact us or make a reservation.
2. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Booking details
- Payment-related information
- IP address and browser information
- Website usage data through cookies and analytics tools
3. How We Use Your Information
We may use your information to:
- Manage bookings and reservations
- Respond to enquiries
- Process payments
- Improve our website and services
- Send booking confirmations or service-related communications
- Send marketing communications where consent has been provided
- Comply with legal obligations
4. Legal Basis for Processing
Under GDPR, we process personal data based on:
- Contractual necessity
- Legitimate business interests
- Legal obligations
- User consent where required
5. Sharing Your Information
We do not sell your personal data.
We may share information with trusted third-party providers including:
- Reservation systems
- Payment processors
- Website hosting providers
- Analytics providers
- IT and support services
All third parties are expected to process data securely and lawfully.
6. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law.
7. Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
Cookies may include:
- Essential website cookies
- Analytics cookies
- Functional cookies
- Marketing cookies
Users may control cookie preferences through browser settings.
8. Data Security
We implement reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure or misuse.
We may update this Privacy Policy from time to time. Any updates will be published on this page.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
ASADOR 1 Victoria House, Haddington Road, Dublin 4, Ireland
Email: reception@asador.ie
Website: asador.ie
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